FortNyte Baits – Privacy Policy (POPIA Compliant)

1. Introduction

FortNyte Baits is committed to protecting your personal privacy in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and the Promotion of Access to Information Act 2 of 2000 (PAIA) of South Africa. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit and purchase from fortnytebaits.co.za.

2. Information We Collect

We collect personal information directly from you when you interact with our website, place an order, or subscribe to our communications:

• Account & Order Data: Full name, contact number, delivery address, email address, and order history.
• Payment Information: Payment details (credit card or EFT details) are processed securely by our PCI-DSS compliant payment gateways (e.g., Payfast / Peach Payments). Fort Nyte Baits does not store your banking details or credit card numbers on our servers.
• Technical & Analytics Data: IP address, browser type, device information, and site interaction data collected automatically via cookies and analytics tracking.

3. Purpose of Collection & Processing

We process your personal information strictly for legitimate business purposes:

• Processing, fulfilling, and dispatching your bait and terminal rig orders.
• Communicating order updates, tracking numbers, and customer support queries.
• Fulfilling legal obligations, tax reporting (SARS), and invoicing.
• Sending promotional newsletters or specials (only where you have provided explicit opt-in consent).

4. Disclosure of Personal Information

We will never sell or rent your personal information to third parties. We only share necessary data with trusted third-party service providers who assist in running our business under strict confidentiality agreements:

• Courier Services: Delivery address and contact number for parcel dispatch.
• Payment Gateways Yoco: Secure transaction processing.
• Hosting & Technical Services: WordPress infrastructure, database maintenance, and security firewalls.

5. Cookies & Tracking Technologies

Our website uses cookies to enhance browsing performance, remember cart items, and collect anonymous traffic statistics. You can manage or disable cookies via your browser settings, though doing so may affect cart functionality.

6. Data Security

We employ appropriate administrative, technical, and physical safeguards—including SSL encryption and secure server firewalls—to protect your personal information against unauthorized access, loss, or misuse.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by South African tax and commercial law (typically up to 5 years for order records).

8. Your Legal Rights Under POPIA

Under South African law, you have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that inaccurate or outdated information be updated or corrected.
• Deletion: Request the erasure of your personal data, subject to legal record-keeping requirements.
• Objection: Object to the processing of your data or opt out of direct marketing communications at any time.

9. Contact Details & Information Officer

If you have questions regarding this Privacy Policy or wish to exercise your POPIA rights, please contact our designated Information Officer:

• Information Officer: Aidan Rossouw
• Email: info@fortnytebaits.co.za
• Physical Address: 42 Foxglove Avenue Wilro Park – Roodepoort 1724

If you are unsatisfied with how we handle your request, you have the right to lodge a complaint with the South African Information Regulator

Shop Baits Now:

FortNyte Shop

Follow us on our socials:

Facebook – FortNyte Baits